What Happens When I Deactivate A User?
- The user can no longer login to the workspace (including their personal incentives dashboard)
- The user is no longer taken into consideration when performing calculations
- You will no longer be billed for the user
Note that the following are NOT affected:
- User crediting - crediting history remains unaffected
- Incentive rewards - reward assignment remains unaffected
- Workspace access - the user can still access other workspaces he/she has access to
Learn more about when you should deactivate users here.
Learn more about how to deactivate users here.
Billing
You will no longer be charged for the user.
Related Articles
How Can I Deactivate A User?
Here are the steps to deactivate a user: Login to your workspace On the left pane, click on "Users > All Users" Search for the user to deactivate Click on the user row Click on the "Overview" tab (if needed) Click on "Deactivate" The user is ...When Should I Deactivate A User?
You should deactivate a user when: The user has left your organization (or moved to a non-sales role) You no longer want the user to have access to your workspace (including their personal incentives dashboard) You no longer need to credit the user ...How Can I Delete A User?
You cannot delete users. However, you can deactivate them. To learn more about what happens when you deactivate a user, click here. To learn more about when to deactivate users, click here.What Is A User?
Users help you manage incentive plans within a workspace - or are simply participants. In which case, they will not have access to your management workspace (only to their personal incentives dashboard). Good to know: Full admins have full control ...How Can I Change A User's Role?
Here are the steps to change a user's role: Login to your workspace On the left pane, click on "Users > All Users" Search for the user to update Click on the user row Click on the "Overview" tab (if needed) Select a new value for "Access Level" Click ...