How Can I Subscribe?

How Can I Subscribe?


Each workspace (demo or production) includes a 14 day free trial, after which you must subscribe.

To subscribe:
  • Login to your workspace
  • On the left pane, click on "Settings > Billing"
  • Click on the "Settings" tab (if needed)
  • Click on "Subscribe"
  • If you have not yet provided a billing address, you will be asked to provide one
    1. Enter billing details
    2. Click on "Save"
    3. Wait for tax calculations to complete
    4. Click on "Subscribe" again
  • Otherwise, you will be prompted to provide a payment method
  • Your payment method will be charged immediately for the first month
  • Your first charge is based on the number of active users you have

    • Note that we recommend subscribing production workspaces as they do not have demo data you cannot delete (ex: demo users, audit logs, etc.). If you try to subscribe a demo workspace, you will be asked to confirm this was intended.

    To learn more about how to change your payment method, click here.
    To learn more about accepted payment methods, click here.
    To learn more about how billing charges are calculated, click here.
    To learn more about the billing cycle, click here.

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