How Can I Find Duplicate Aliases?
- Login to your workspace
- On the left pane, click on "Aliases > Review Aliases"
- Click on the "User Aliases" or "Team Aliases" tab
- Check the "Only Duplicate" checkbox
- You will see a list of duplicate aliases
To learn more about the crediting engine, click here.
To learn more about the effects of having duplicate aliases, click here.
What Are The Effects Of Duplicate Aliases?
You should avoid duplicate aliases as they prevent proper crediting of transactions to users or teams. Duplicate user aliases are problematic in the following scenario: A transaction refers to the duplicate user alias in a field mapped as a "credit ...
How Can I View All Aliases?
Here are the steps to view or search for aliases across all users or teams: Login to your workspace On the left pane, click on "Aliases > Review Aliases" Click on the "User Aliases" or "Team Aliases" tab Search for aliases To learn more about the ...
How Are Duplicate Transactions Prevented?
Duplicate transactions are dangerous because they can cause double-crediting and overpayment of sales incentives. We provide different ways to protect against duplicate transactions. For transactions having been imported with a "Unique ID" field: We ...
How Can I Credit Multiple Users For One Transaction (Ad-Hoc)?
You may want to issue commissions to multiple users over the same sales transaction. This may be necessary when multiple users contribute to a sale, or because you have a multi-level commission structure (ex: override commissions). There are two ways ...
How Does The Crediting Engine Work?
The crediting engine processes transactions to credit users or teams - so as to measure sales performance. For each plan, you can choose whether you want to measure sales performance by individual or by team. If you measure performance by individual, ...