How Can I Cancel My Subscription?
To cancel your subscription:
Login to your workspace
On the left pane, click on "Settings > Billing"
Click on the "Settings" tab (if needed)
Click on "Cancel Subscription"
You and all users within the workspace will permanently lose access to your workspace. Your data will be permanently deleted after a few days.
To learn more about the effects of canceling your subscription, click here.
To learn more about how billing charges are calculated, click here.
To learn more about the billing cycle, click here.
Related Articles
What Happens When I Cancel My Subscription
We understand that you may be dissatisfied, or are considering a different approach to managing your sales incentive program. When you cancel your subscription, you and all other users will permanently lose all access to your workspace at the end of ...
Can I Pay Using a Currency Other Than USD?
We currently only support USD as a payment currency for your subscription. We understand the possible impact to your business if your primary currency is not USD. To learn more about how billing charges are calculated, click here. To learn more about ...
What If My Payment Method Fails?
It is common for payment methods to stop working - from expiring credit card to bank anti-fraud protection. When a payment attempt fails, we automatically retry. If we're unable to charge your credit card, we will ask you to update your ...
How Can I Understand Billing Issues?
If we run into issues with monthly payment, we will notify you: The email address specified in billing settings will receive an email The web application will show a message in the top bar: Example: "There was an issue with your subscription - take ...
What is the Billing Cycle Like?
There are no charges for trials. However, trials expire after 14 days. If you upgrade to a paid plan, we count the number of active users every month, and charge your credit card every month, starting from and including your subscription date. For ...