Are Detailed Calculations Logs Available?
When you submit a sales incentive plan for calculation, the system does the following:
Calculation logs describe all these steps in detail.
Here are the steps to review calculation logs:
- Login to your workspace
- On the left pane, click on "Calculations > All Calculations"
- Search for the calculation
- Click on the calculation row
- Click on the "Overview" tab (if needed)
- Click on "View Logs"
- Logs are displayed to you
- Note that indexing all logs may take a few minutes after the calculation completes
- If so, you will be notified using a message within the log
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