Are Detailed Calculations Logs Available?
When you submit a sales incentive plan for calculation, the system does the following:
Calculation logs describe all these steps in detail.
Here are the steps to review calculation logs:
- Login to your workspace
- On the left pane, click on "Calculations > All Calculations"
- Search for the calculation
- Click on the calculation row
- Click on the "Overview" tab (if needed)
- Click on "View Logs"
- Logs are displayed to you
- Note that indexing all logs may take a few minutes after the calculation completes
- If so, you will be notified using a message within the log
How Can I Automatically Re-Run Calculations?
This article is for administrators who want to automate a daily re-run for some calculations. Note that you remain responsible for starting new calculations each pay period. Note: we also have a different mode which fully automates calculations - ...
How Many Activity Audit Logs Can I Have?
We will store the most recent 100,000 events for every workspace. Once this limit has been reached, audit logs will be deleted (permanently) - starting with the oldest ones. To learn more about how to review system activity, click here.
How Can I Fully Automate Running Calculations
This article is for administrators who want to fully automate calculations across all plans. Note: we also have a different mode allowing you to re-run specific calculations only - click here to learn more. You can configure automated start and ...
How Can I Automate My Calculations?
Tired of starting new calculations every pay period? Tired of re-running calculations so your reps can see progress? We can automate the process for you. Just make sure your plans are set to "Active" and have the right frequency (ex: monthly, ...
What Reports Are Available?
Sales Cookie offers different types of reports: Payout reports Credit reports Attainment reports Power BI reports For each report, you can filter data: By time period By all plans vs. a specific plan By all calculations vs. a specific calculation By ...