What Is The Billing Unit?
Billing is monthly, per workspace, and based on the number of active users you have. Active users are any users you have added which have not been deactivated.
Per-workspace billing provides more flexibility because it allows each workspace to be associated with a different payment method. For example, if you have 2 business units, you could create a workspace for each, and provide a different payment method (ex: credit card) for each as well.
To learn more about how billing charges are calculated, click here.
To learn more about accepted payment methods, click here.
To learn more about when to create multiple workspaces, click here.
Per-workspace billing provides more flexibility because it allows each workspace to be associated with a different payment method. For example, if you have 2 business units, you could create a workspace for each, and provide a different payment method (ex: credit card) for each as well.
To learn more about how billing charges are calculated, click here.
To learn more about accepted payment methods, click here.
To learn more about when to create multiple workspaces, click here.
Duplicate Users
If you create the same user in multiple workspaces, you will be billed multiple time for the same user (once in each workspace).
Related Articles
How Are Billing Charges Calculated?
Charges are per workspace, and calculated based on: Your subscription (trial vs. paid) The number of active users There are no charges for trials. However, trials expire after 14 days. Should you upgrade to a paid subscriptions, we will charge you ...How Can I Understand Billing Issues?
If we run into issues with monthly payment, we will notify you: The email address specified in billing settings will receive an email The web application will show a message in the top bar: Example: "There was an issue with your subscription - take ...How Can I Minimize Billing Charges?
Nobody wants to be billed for no good reason. Our billing is per user. It is designed to match usage, our own costs performing incentive calculations, and complexity associated with managing various records. Here are our recommendations to avoid ...What is the Billing Cycle Like?
There are no charges for trials. However, trials expire after 14 days. If you upgrade to a paid plan, we count the number of active users every month, and charge your credit card every month, starting from and including your subscription date. For ...How Can I Cancel My Subscription?
To cancel your subscription: Login to your workspace On the left pane, click on "Settings > Billing" Click on the "Settings" tab (if needed) Click on "Cancel Subscription" You and all users within the workspace will permanently lose access to your ...