How Will You Keep my Credit Card Information Safe?
We're committed to keeping your payment information secure. To limit risk, we only retain limited information about your payment information using a technique called tokenization.
When you provide us with your credit card information, we:
To learn more about the billing cycle, click here.
To learn more about how billing charges are calculated, click here.
To learn more about other security measures, click here.
Tokens we receive from our merchant provider allow us to charge your credit card without knowing or storing its entire number. This security best-practice is designed for your protection.
Is a Credit Card Required For Free Trials?
A credit card is not required for free trials. You will be asked to provide payment information only if you decide to upgrade to a paid plan. To learn more about how billing charges are calculated, click here. To learn more about the billing cycle, ...
Will I Get Charged a Sales Tax?
Only businesses residing in Washington State must pay a sales tax. For businesses based in other locations, there are no sales tax. To learn more about how billing charges are calculated, click here. To learn more about the billing cycle, click here. ...
Can I Prepay To Avoid Monthly Statements / Invoices?
In some cases, you may want to setup a credit balance so that you don't have to deal with administrative tasks associated with monthly credit card charges (ex: printing invoices each month for your accounting department). Your account can be ...
How Can I Understand Billing Issues?
If we run into issues with monthly payment, we will notify you: The email address specified in billing settings will receive an email The web application will show a message in the top bar: Example: "There was an issue with your subscription - take ...
What is the Billing Cycle Like?
There are no charges for trials. However, trials expire after 14 days. If you upgrade to a paid plan, we count the number of active users every month, and charge your credit card every month, starting from and including your subscription date. For ...