How Do I Request a Refund?
We understand that you may be dissatisfied, or are considering a different approach to managing your sales incentive program. You can request a refund at any time by contacting our award-winning support team.
To learn more about how billing charges are calculated, click here.
To learn more about the billing cycle, click here.
Related Articles
Can I Prepay To Avoid Monthly Statements / Invoices?
In some cases, you may want to setup a credit balance so that you don't have to deal with administrative tasks associated with monthly credit card charges (ex: printing invoices each month for your accounting department). Your account can be ...
What Happens When I Cancel My Subscription
We understand that you may be dissatisfied, or are considering a different approach to managing your sales incentive program. When you cancel your subscription, you and all other users will permanently lose all access to your workspace at the end of ...
Is a Credit Card Required For Free Trials?
A credit card is not required for free trials. You will be asked to provide payment information only if you decide to upgrade to a paid plan. To learn more about how billing charges are calculated, click here. To learn more about the billing cycle, ...
Special Promotion for Cloud-Enabled Customers
If your organization already uses a cloud-based (SaaS) solution to automate calculation of sales incentives, you may qualify for our special "Switch" offer. If you qualify, you will receive up to 100 free seats of our Enterprise plan for 3 months. ...