How Can I Add Users?

How Can I Add Users?


You can use the following methods to add users:
  • Manually using Quick Add
    • Add a single user by filling a form
    • You can copy/paste data from any spreadsheet editor
  • Manually using Bulk Add
    • Edit a spreadsheet directly from the web interface
    • You can copy/paste data from any spreadsheet editor
  • Automatically using a connection
    • This option is available only if you added a connection to a system such as SalesForce
    • We will determine which users exist at the source system, but not in Sales Cookie

Here are the steps to add users:
  • Login to your workspace
  • On the left pane, click on "Users > Add Users"
  • Select the type of import you want (ex: Quick Add, SalesForce, etc.)
  • Provide requested data
    • Quick Add - fill the form
    • Bulk Add - fill the spreadsheet (or copy/paste content)
    • Connection - no input needed (we will load the list of missing users)
  • Select the desired role
  • Select whether to send an email invitation
    • Edit the subject and body
    • Emails will be sent from @salescookie.com but using your own name as a display name, and a reply-to field set to your own email address (learn more)
  • Confirm the addition of users
    • All users will be active by default
  • Finalize the operation
    • Users will be added to your workspace
    • This is done as a background job

Import Duration
Importing users is quite fast, but not instant as emails must be sent, accounts created, etc. User import essentially runs as a background job.