Why Are Some Fields Missing When Viewing Transactions?

Why Are Some Fields Missing When Viewing Transactions?


When a transaction is imported, we store:
  • Fields you provided during the import
  • System fields calculated by the system using the above

For example, suppose that you import transactions containing a field called "Total", with values such as "$12.34". After mapping it to a category of "Transaction Revenue", we will generate:
  • A system field called "Revenue (System)" 
  • A system field "Revenue - Currency (System)"
  • Of course, your original field "Total" is also imported

When viewing or searching for transactions, we only present system fields by default. However, you can customize field display, and also saved the result in a saved query.

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