What Were Some Key Findings of the Survey?

What Were Some Key Findings of the Survey?

The following are some of the key findings we discovered:

• Estimated percentage of payouts later identified as overpayments - 4.2%
• Estimated time spent every month on incentive program administration tasks - 22 hours
• Estimated percentage of representatives using "shadow accounting" to verify payouts - 65%
  

Additional findings

For additional findings, visit this page.