How Can I Use My Own Branded URL?

How Can I Use My Own Branded URL?


This article explains how you can use your own branded URL to access Sales Cookie.

Note that this feature is not intended for complete whitelisting but as a branding convenience.

Step 1 - Choose a URL and Contact Us
Please contact support and provide the name of the branded URL you want to use.
Typically, your branded URL will be a subdomain of your own company domain.
For example, if your company domain is acmecorp.com, you may choose commissions.acmecorp.com as your branded URL.

Step 2 - Apply DNS Changes
We will ask you to create two DNS records:
  1. A CNAME redirecting traffic to salescookiewebapp.azurewebsites.net
  2. A TXT record to prove domain ownership
We will provide DNS values to enter.
They will look like this example, for a sub-domain of commissions.acmecorp.com:



Please exercise caution when applying DNS changes.
Once changes are complete, contact us so we can authorize and verify the redirect.

Step 3 - Add Domain Redirect
Once we've confirmed that your domain was added, go to Settings > Security in Sales Cookie, and enter your branded URL:


Please ensure your URL is correct before saving.
Also make sure to have completed all steps above, including contacting us after step 2.

Understanding URL Branding
The following will happen:
  1. <your branded URL> will render the same content as salescookie.com (the public website)
  2. <your branded URL>/app will render the same content as salescookie.com/app (the web application)
Note that /app is required to access the Sales Cookie application because of the way DNS CNAME entries work.
If you would like to redirect <your branded URL> to /app, please contact us for an additional redirect.

Note that the following limitations apply:
  1. Users who sign up may be temporarily redirected to salescookie.com during the sign up process.
    1. Once their account is established, they will be redirected to your branded URL
    2. Indeed, before users exist, we don't know if they should be redirected to your branded URL
  2. External help links will continue to go to support2.salescookie.com
  3. System emails will continue to be from @salescookie.com

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