Checking If Transactions Can Be Credited To a User (Advanced)

Checking If Transactions Can Be Credited To a User (Advanced)


Applicability
This topic is applicable to the following scenario:
  1. You are creating a new incentive plan
  2. You want to measure sales performance by team / territory
  3. Sales transactions have one of the following issue
    1. They do not include a team / territory identifier
    2. They include an team / territory identifier but it cannot be mapped to a team (ex: the team no longer exists)

Overview
Consider the following sample sales transaction:



The first transaction includes a user name ("James Cookie"), but no team / territory information. The second transaction also includes a user name ("James Cookie"), but the territory by is just "???" (ex: the territory no longer exists).

Under those conditions, how can teams be credited for the transaction - allowing you to effectively measure sales performance by team / territory?

Details
Checking advanced option "First Check If Transactions Can be Credited to a Team (advanced)" allows teams to receive credit for the transaction by mapping users (ex: "James Cookie") back to teams they belong to. If your workspace has a user whose aliases include "James Cookie", Sales Cookie can credit teams this user belongs to for the transaction. 

Different modes are available:
  1. Split Credit Equally Between Teams The User Is A Member Of
    1. The transaction's creditable amount is divided by the number of teams the user belongs to. Each team is credited with an equal fraction of this amount.
  1. Assign Full Credit To All Teams The User Is A Member Of
    1. The transaction's creditable amount is assigned in full to each team the user belongs to.

Note that if you choose to the second option, you incur the risk of double-counting the transaction's revenue / profit. Consider a design which avoids double-compensating users for the same transaction.

    • Related Articles

    • Checking If Transactions Can Be Credited To a Team (Advanced)

      Applicability This topic is applicable to the following scenario: You are creating a new incentive plan You want to measure sales performance by individual Sales transactions have one of the following issue They do not include "Owner / Sold By" data ...
    • How Can I Handle Users / Teams Who Were Credited No Transactions?

      When designing a sales incentive plan, you must specify plan targets - for example: Users with tag "Business Development Managers" Members of team "Northwest" Teams having tag "Territory" Team "Northwest" Etc. In some cases, some of those target ...
    • How Can I Calculate a Complicated Global Reward (Advanced)?

      Sometimes, you want to calculate a total (gross, lump sum) commission amount based on complex rules. Do You Need A Global Reward Formula? In most cases, it's sufficient to rely to use pre-canned rewards such as "% of Revenue", "% of Profit", or "Cash ...
    • How Can I Specify A Dynamic Crediting Formula (Advanced)

      Sometimes, you want to credit users or teams based on dynamic crediting rules. Do You Need A Crediting Formula? In most cases, it's sufficient to rely on aliases and system mapped transaction fields to credit users or teams. The following crediting ...
    • How Can I Credit Multi-Dimensional Hierarchies (Advanced)?

      This article applies if you've configured teams to represent a single hierarchy, but ran into issues because you want to use different hierarchies to credit users or teams depending on the plan or scenario. Let's say that you have configured a single ...